Refund Policy

Abdulrahman Zubida offers a 30-day money-back guarantee on TALU memberships. If TALU is not right for you, request a full refund within 30 days of your order date — monthly, annual or lifetime.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order email, or email us at support@taluai.com and we will help. Approved refunds are returned to the original payment method, typically within 5–10 business days.

Cancelling a membership

You can cancel a recurring membership at any time from Membership → Manage billing. Cancelling stops future renewals; your access continues until the end of the period you have already paid for. Your kitchen data is preserved during the retention window described in our Privacy Notice, so you can come back without losing anything.

Renewals

If a renewal charge was unexpected, contact us within 30 days of that charge and we will review it with you.

Paddle’s own refund policy also applies to every purchase.